Contact Us

Main Office

5211 E ParkwayGroves, TX 77619

Mailing Address:P.O. Box 700Groves, TX 77619

Phone Number: (409) 962-3434Fax Number: (409) 962-0215

Member Services: membserv@gtfcu.coopLoan Department: loandept@gtfcu.coop

Hours

LobbyMonday - Friday: 9:00 a.m. to 5:00 p.m.

Drive ThruMonday - Thursday: 8:30 a.m. to 5:00 p.m.Friday: 8:30 a.m. to 6:00 p.m.Saturday: 9:00 a.m. to 12:00 p.m.

MasterCard® Credit Cards

Card Activation(833) 541-0770

Lost/ Stolen(833) 541-0777

Customer Service(833) 541-0763

PIN Change(866) 297-3413

eZCard(866) 604-0380

Dispute(800) 600-5249

SecurLOCK(855) 961-1602

Payments:MasterCard® Customer ServiceP.O.Box 672051Dallas, TX 75267-2021

SHAZAM MasterCard® Debit Cards

Card Activation(800) 717-4923

Lost/Stolen(800) 383-8000

Dispute(833) 288-1126

Fraud Services(855) 219-5399

Non-Emergency Issues Contact GTFCU

(409) 962-3434

GTFCU Audio Response

Phone Number: (409) 962-3434Toll Free Number: (800) 578-6526